Shipping Policy
At AVS Pro Defender, we are committed to delivering your orders promptly and securely. Please review our Shipping Policy below:
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 1-3 business days
Delivery times may vary depending on your location and the selected shipping method.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and shipping method.
- Free shipping may be available for certain orders (please check at checkout).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use it to track your shipment in real-time.
5. International Shipping
- We ship internationally to select countries.
- Additional customs fees, duties, or taxes may apply and are the customer’s responsibility.
6. Failed Delivery and Returns
- If a delivery attempt fails due to an incorrect address or refusal to accept the package, additional shipping charges may apply.
- Contact us at info@avsprodefender.com for assistance with undelivered orders.
7. Damaged or Lost Packages
- If your package arrives damaged, please notify us within 48 hours of delivery with photos of the damage.
- For lost packages, contact us, and we will work with the shipping provider to resolve the issue.
8. Contact Us
If you have any questions about shipping, please contact us:
📧 Email: info@avsprodefender.com
📞 Phone: 24/7 Support Service
📍 Address: 4239 New York Avenue, City Of Commerce, California 90040, United States